Where to Get Official Information
The Municipality of Ålesund will publish important information about local emergencies on its official website.
If a crisis occurs, we recommend that you check:
- alesund.kommune.no
- The municipality's official Facebook page
- Trusted news media
- School and kindergarten portals, where relevant
Always rely on official sources for updates and instructions.
SMS Alerts from the Municipality
In situations that require urgent action, the municipality may send alerts directly to residents.
You may receive:
- A text message (SMS) on your mobile phone
- A recorded voice message on a landline telephone
Examples include:
- Evacuation orders
- Boil water notices
- Water supply interruptions
- Other incidents affecting a specific area
The municipality uses address-based alerts, meaning that only people in affected areas may receive a message.
Not Receiving Alerts?
You may not receive alerts if:
- Your phone number is registered at a different address.
- Your phone is registered through your employer.
- The municipality does not have correct address information linked to your number.
You can check and update your information at Varslemeg.no.
Emergency Alerts on Mobile Phones
Norwegian authorities can send emergency alerts directly to mobile phones in situations involving an immediate threat to life or health.
To receive these alerts, your phone must have:
- 4G or 5G coverage
- Emergency alerts enabled
For more information, visit nødvarsel.no.
Public Warning Sirens
The Norwegian Civil Defence operates a national warning siren system.
Sirens may be used in situations such as:
- Industrial accidents involving hazardous substances
- Dam failures
- Armed conflict or military threats
If you hear a warning siren, seek information immediately through official channels and listen to NRK P1, Norway's national emergency radio service.
If the Internet or Phone Network Is Unavailable
Power outages or network disruptions can prevent access to websites and mobile communications.
In these situations:
- Listen to NRK P1 for official information.
- Follow instructions from emergency services and local authorities.
- Visit a municipal information point if one has been activated.
The municipality may establish information points where residents can receive updates, guidance and assistance.
Municipal Information Points
If required, the Municipality of Ålesund can activate information points at:
- Ålesund Town Hall
- Citizen Service Centre, Skodje
- Citizen Service Centre, Sjøholt
- Citizen Service Centre, Steinshamn
Information points will be clearly signposted and announced through official channels.
Be Prepared
We encourage all residents to learn about:
- Self-preparedness
- Evacuation procedures
- Emergency food and water supplies
- How to stay warm and safe during power outages
Being prepared helps you take care of yourself and those around you while emergency services manage the situation.